Our objective is to continually strengthen our position as a considered ‘best company’ within the motor, pumps and drives industry. To be the best means:

Customer Focus:
At Arfon Rewinds, we will strive to assist our customers in developing their business. That is why we focus on the issues that are important to our customers, by providing high quality, future proof solutions in the areas of maintenance and innovative cost reduction methods and systems, whilst maintaining and assuring that all of our services ultimately provide added value.
Our focus on the needs of existing and potential new customers means that we are constantly looking for ways to improve our products and the value that they represent. Through dialogue and a close co-operation with our customers, suppliers and our team, we take initiatives and evaluate innovative projects…..but never execute without ensuring acceptance from our customer and the relevant internal resources.

Creating Value
It if does not create value then we will not do it. A simple way of measuring value is profitability or cost savings. Similar to our customers we also need to be profitable to develop our quality and services further and secure success in the future.

Total commitment
At Arfon Rewinds, we take pride in performing to the highest standards in every aspect of our business. At the very heart of this attitude lies a true commitment to the values that define who we are as a company and which will dictate our relationship with our customers, suppliers and other third parties.

Our ambition is clear: to be the best in our field. We can do and will do many things to make that happen, constantly developing our processes, procedures and routines to a positive effect.  But our success is also defined by a commitment and a common culture that identifies Arfon Rewinds as a company.  This culture is built on a set of values that provides a framework for how we think, how we act and how we perform as a company.

These values form the platform on how Arfon Rewinds has been built and will continue to build for tomorrow.

Reliability:

• In our operations by acting with discipline.
• Towards our customers, by prioritising high quality service solutions, predictable deliveries and a high level of customer service.

Speed:

We act with immediacy in all aspects of our business, which means:

• Meeting commitments in the minimum time required.
• Making decisions fast, but based around information provided.
• Being pro-active.
• Accepting change and managing new challenges.

Co-operation:

• We see the customer and our suppliers as our partners.
• We strive to combine all personnel within the company, across all branches and areas of expertise to work together.

Expertise:

• Professionalism and the use of best practice are key to our success.
• We exploit and develop our skills, service, product development and management.

Profit conscious:

• We focus on our existing customers, our core business, and do what we do best, better. We ensure value for our customers and the company through the application of a constant process of running a profitable business.